Privacy Policy
Effective Date: 01/07/2024
- Introduction
Welcome to Mouram, we are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at privacy@mouram.nl.
- Information We Collect
We collect personal information that you voluntarily provide to us when booking our services, expressing an interest in obtaining information about us or our products and services, or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. The personal information we collect can include the following but not only:
Name
Email Address
Phone Number
- How We Use Your Information
We use the information we collect or receive:
To send administrative information to you.
To deliver services to the user.
To respond to user inquiries/offer support to users.
To send you marketing and promotional communications.
For other business purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Website, products, services, marketing and your experience.
- Legal Basis for Processing
We process your personal data based on the following legal bases:
Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Contract: We process your personal data to fulfill the terms of our contract with you.
Legal Obligation: We may process your data to comply with applicable laws and regulations.
Legitimate Interests: We process your data to achieve our legitimate business interests.
Services: We process your data to provide services that you book or buy from us.
- Sharing Your Information
We may process or share data based on the following legal basis:
Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: website provider, admin systems, communication platforms with customers or others.
- Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law.
- Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
- Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. If you need specific information or know more how we use cookies you can reach us by privacy@mouram.nl.
- Your Privacy Rights
You have rights that allow the control over your personal information. These rights may include:
The right to request access to your personal data.
The right to request correction or erasure of your personal data.
The right to object to or restrict the processing of your personal data.
The right to withdraw consent at any time where we are relying on consent to process your personal data.
To exercise any of these rights, please contact us at privacy@mouram.com. We will address your request within 7 days.
- International Data Transfers
If we need for some business or law reason to transfer your personal information outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards, such as implementing the European Commission’s Standard Contractual Clauses, obtaining your consent, or ensuring the recipients are Privacy Shield certified (for transfers to the US).
- Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling using your personal data.
- Contact Us
If you have questions or comments about this policy, you may email us at privacy@mouram.nl. We will address your request within 7 days.
- Changes to This Privacy Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.